Support Coordination

Three friends are wearing coats at night outside and laughing together. One woman is African American, one woman is Asian and used a wheel chair and one woman is Caucasian.

We act as a bridge to resources, supports, and services – and help you bring your ideas to life.

We do more than connect people to services. We help people build the life they want. We connect you to resources, people, and opportunities. When the right support doesn’t exist, we work with you to find a new way forward.

We Believe Relationships are the Whole Point and Lead to Better Solutions

  1. Story First, Plan Second: Before we write a single word of a plan, we listen. Your history, your people, what keeps you up at night and what gets you out of bed — that becomes the foundation. Nothing gets built without it.
  2. Deeper Knowing Equals Better Seeing: A coordinator who genuinely knows you sees possibilities others walk straight past. They catch gaps before they become crises. They know which door to knock on and who to call. That only happens when the relationship is real.
  3. Trust Unlocks Honesty: When you trust your coordinator, you tell them what’s actually not working. No polite nods. No letting things slide. That honesty is what lets us fix things and build something that truly fits your life.

Our Support Coordinators:

  • Provide you with information and support to understand the Division of Developmental Disabilities (DDD) service system and guide you through the person-centered planning process; 
  • Use person-centered planning tools to help you determine your desired outcomes and draft an Individual Service Plan that reflects who you are and what you want;  
  • Provide you with information on your right to self direct some or all of your DDD services, and offer information on the resources available to help you direct your own services;
  • Help you become familiar with all relevant community resources as well as services and supports available in your neighborhood, town or city; 
  • Help you to learn about and connect with qualified providers to help you achieve your desired outcomes;
  • Ensure that the Individual Service Plan addresses your health and safety issues, including all assurances that are required by Medicaid; 
  • Work with you to utilize your budget effectively; 
  • Monitor for the quality of services and supports;

Start with your story.

No intake forms. No clipboards checklists. Just a real conversation about where you are and where you want to be. That’s how every great plan starts – and it’s how we start with everyone.

  1. Have questions? Use this contact form.
  2. Not sure how to get started and need some guidance? Schedule a virtual meeting with a Values into Action team member.
  3. Ready to get started with us for Supports Coordination?Click here to access the Supports Coordination Selection form.

We value your experience and want to hear from you. Please let us know what’s working well and where we can do better.

If you’re someone we’re supporting, please consider taking a few minutes to let us know how we’re doing. Take our Pulse Survey, we’d love to hear from you.